FAQs

Processing takes from 2-7 business days generally sooner. And shipping takes 2-3 days. You will receive a confirmation email once we receive your payment. You will not receive any updates on your order while it's being processed. Once your order is ready to ship a email with all tracking information will automatically be sent out. Tracking activity will become available after 24 hours.

All sales are final and there are no refunds or exchanges due to the nature of the product for hygiene purposes.

We accept all card payments , Apple Pay, Shop pay, Google pay, Meta pay, and After Pay, And Klarna

All shipments require a signature upon delivery to the address you listed. We are Not responsible for lost or stolen items this includes but is not limited to incorrect shipping addresses. Please contact the shipping carrier.

If you're taking good care of them and what products you use on them, and how often you wear them, they can last about from 2-3 years.

For a full head of hair, we recommend at least three bundles. If you are ordering bundles longer than 20", four or more bundles are recommended; in this instance also recommend that you purchase two bundles of the longest length to avoid the ends appearing thin

Always use a heat protectant before applying any heat to your hair. Weekly use of a leave-in conditioner is highly recommended. And fully washing bi weekly with shampoo and deep conditioner will keep your hair in it’s best state.

Yes our hair is real 100% premium human hair and can bleach up to 613 and takes dye perfectly.